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Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Contact Us for Inquiries
Customer Support
Our dedicated customer support team is here to assist you with any questions or concerns you may have regarding our products and services. We strive to provide timely and effective solutions to enhance your experience with Raven Seeds.
Get in Touch
Feel free to reach out to us through our contact form or email. We value your feedback and inquiries, and aim to respond promptly to all messages.
Response Time
We typically respond to inquiries within 24-48 hours. Your patience is appreciated as we work to address your needs.
Support Hours
Our customer support team is available Monday to Friday, from 9 AM to 5 PM. We look forward to assisting you during these hours.
Frequently Asked Questions
Common Queries:
Explore our FAQ section for answers to common questions about our products, shipping, and more. We aim to provide clarity and support to our customers.
Feedback:
We welcome your feedback on our products and services. Your insights help us improve and serve you better.
Privacy Policy:
Your privacy is important to us. Please review our privacy policy to understand how we handle your information.
Terms of Service:
By using our services, you agree to our terms of service. Please read them carefully to ensure a smooth experience.
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Pros
+ High-quality autoflower seeds that are easy to grow and maintain, perfect for beginners and experienced growers alike.
+ Sustainable practices in seed production, ensuring environmentally friendly options for our customers.
+ Excellent customer support available to assist with any inquiries or issues you may encounter.
Cons
– Limited availability of certain rare seed strains, which may require patience to obtain.
– Shipping restrictions may apply in certain regions, affecting delivery options.